Many companies, both Japan domestic and international, are actively promoting the use of public cloud as part of their DX efforts, but the burden of cloud operations continues to increase since many organizations are siloed and each department or each operations team has their own cloud services. *1 A methodology for system operations and service management to effectively increase reliability, resilience, and security while leveraging system agility through DevOps practices that collapse silos between development and operations teams and the use of software engineering method. This will fundamentally change cloud operations and contribute to the realization of digital transformation (DX) for customers. It will also address various needs for cloud utilization, including modernization and multi-cloud operations.

In addition, the service will incorporate best practices that Hitachi has developed in Japan through multiple experiences in the migration of mission-critical systems to the cloud and operational enhancements. Hitachi will work with Hitachi Vantara to free customers' operations teams from siloed and complicated cloud workloads, improve overall reliability, and speed up release cycles of their cloud applications. Hitachi Vantara, a subsidiary of Hitachi in the United States, has been providing the HARC Service globally and has a proven track record of implementation with customers in the manufacturing industry, including Johnson Controls, as well as financial institutions and retail distribution companies. HARC Service is a cloud-based managed service that improves visibility and automation of the entire cloud operating model with ongoing support by software engineers with expertise in SRE using various tools. (President & CEO: Keiji Kojima, 'Hitachi') will launch the Hitachi Application Reliability Centers Service (HARC Service) in Japan on June 30, which supports both agility and reliability, security enhancement, and cloud cost optimization based on the SRE (Site Reliability Engineering) *1 methodology, which promotes automation of system operations. Hitachi launches 'Hitachi Application Reliability Centers Service' in Japan to enable cloud-native operations to drive both agility and reliabilityĭeploy managed services in Japan based on SRE methodologies adopted by many leading global companies

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